Medical Practice Administration
A professional administrative service is the foundation of all flourishing medical practices. Ensuring patients feel cared for from the start of their client journey until the end is of paramount importance, especially in this hyper-social-media era.
Substandard administrative services could tarnish your practice reputation. Safeguard against such pitfalls by putting the DrAdmin team to work for you. DrAdmin works hard to fully understand each step of the patient journey to ensure your client’s experience care that they can describe in glowing detail.
Experienced Provider of Practice Management Services
In addition to reputation management, DrAdmin fully understands the importance of the following aspects of practice administration:
- Attention to detail
- Courteous, professional communications
- Maintaining business relationships with referrers, insurers, and hospital providers
- Compiling and analysing performance data to enable you to make data-driven business decisions in your practice
Our administrative service includes:
- A personal, nominated individual dedicated to your practice administration
- Full diary management, including appointments and procedures scheduling
- Sophisticated call manager with recording of calls for quality and training purposes
- Communication with all stakeholders concerning equipment and additional support needed for procedures
- Acquisition and booking of consultation rooms/treatment rooms/theatre space
- Dictation transcription
- Management of editing, dispatch, and other correspondence
- Collation and electronic notification of laboratory results
- Requests and reports for imaging
- Management and resolution of complaints